Student Name	ACCA Registration Number	Complaint/Issue	Action
			SUBMIT

Please be assured that all your complaints will be taken seriously and will be dealt with at the earliest, ensuring your complete confidentiality. Kindly allow us 24-48 hours to get back to you. If you want to escalate your complaint, you can directly contact the LSBCA administration office. In case you are not satisfied with the resolution of your complaint, you can escalate your complaint to ACCA.

The details to contact ACCA directly (regarding any matters) are as follows:

• ACCA Connect
  10 Queen Street,
  Glasgow G1 3BX,
  United Kingdom
• T: +44 (0)141 582 2000
• E: info@accaglobal.com

If a student has exhausted both these options, they can escalate to the appropriate regulator. Details of which can be found on the ACCA website at the following link:
https://www.accaglobal.com/gb/en/footer-toolbar/contact-us/unhappy.html